SOFTWARE SUPPORT

In ErrorX, Software support is an ongoing service that ensures the maintenance of a custom software solution. This service includes fixing bugs, resolving queries, developing new features and code updates.

We provide dedicated software maintenance and support services that will enable you to concentrate on your core business functions. We are a team of expert software professionals with diverse skills, a passion for the job. We provide you with effective long-term continual maintenance and real-time support services for all your software requirements.

ErrorX assesses the customer’s requirements and plans out the software sustenance, software product maintenance, & product support projects that will deliver a working solution. We are a coherent back-end technology partner delivering customer satisfaction, scalability, transparency and cost & time effectiveness. We offer comprehensive software maintenance services, enterprise software support services and product support services that help software product companies to upgrade and maintain products ensuring market and brand relevance and also retain the customers.

Our dedicated enterprise software support services, product support services, and product maintenance support services will enable you to concentrate better on your core business functions.We provide you with long-term continual software product maintenance, product support services, software product support services, support proposals and real-time support services for all your software requirements.

ErrorX is leading Software Development IT Company. To acheive excellence in providing the best IT solutions to customers to meet their present and future business needs in the most effective way. We are a digital transformation software development and consultancy company that provides cutting edge engineering solutions, helping enterprise clients untangle complex issues that always emerge during their digital evolution journey. Since 2016 we have been a visionary and a reliable software engineering partner for world-class brands.

We Work with Technologies Like

Java Script

Ruby

Python

C++

PHP

Swift

Java

Kotlin

Typescript

Rust

Our Software Support Services

Maintenance

Regular software maintenance in line with best practice recommendations to ensure smooth integration with your existing IT infrastructure. We can help you make the necessary modifications and revisions to your software for the transformational needs of your business.

Service Desk

24*7 support ensures issues are resolved quickly and drives continuous service improvement. Software Re-engineering, Request Based Software Services, Bug Fixes, Defect Resolution, Change Request Handling, Configuration management, Status Reports are some.

Feature Updates

Our support team logs new feature requests, which can be prioritised and developed in future software releases.Technology and tech-dependent businesses go through tremendous change frequently. To stay abreast of trending technologies, it is critical that you update your software applications regularly.

Data Management

If your solution is hosted as a SaaS product, we manage the data integrity while you maintain ownership of the data. Your company likely already collects data. But most businesses have incomplete data collection and often have not identified how to use it to make tactical operational or long-term strategic decisions.

Bug Fixing

We help you fix errors in your software system, whether they are logical errors, coding errors, or design errors. Our support team logs issues promptly, and where fixes are needed, we aim to deploy these within an agreed SLA response time.